Terms of Service

Last Updated: November 25, 2025

Welcome, and thank you for using PLC Copilot ("we," "us," or "our"), developed by Forge IO, LLC. These Terms of Service ("Terms") govern your access to and use of PLC Copilot, including the web app, APIs, documentation, and related software made available to help users work with PLCs and automate code tasks (collectively, the "Service"). By using the Service, you agree to these Terms.

Please also review our Privacy Policy, which explains how we collect, use, and store your personal information.

If you are using the Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

1. Access and Use

1.1 Provision of Access.

PLC Copilot provides tools to help users work with PLC code, including analysis, documentation generation, and code suggestions. Subject to your compliance with these Terms, we grant you a limited, non-exclusive right to access and use the Service.

1.2 Content.

You may provide inputs to the Service ("Inputs") and receive outputs, suggestions, or other results ("Suggestions"). Inputs and Suggestions are collectively referred to as "Content." You represent that you have the rights and permissions necessary to submit Inputs and that you are responsible for any Content you provide.

1.3 Model Training.

PLC Copilot will not use your Inputs or Suggestions to train AI models or share with third parties for training purposes unless you explicitly consent.

1.4 Limitations for Suggestions.

Suggestions are generated automatically and may contain errors. You acknowledge that PLC Copilot cannot guarantee accuracy, completeness, or suitability for any specific purpose. You are solely responsible for evaluating and testing Suggestions before using them in production.

1.5 Use Restrictions.

You may not:

  • Reverse engineer, decompile, or attempt to access underlying source code of the Service.
  • Reproduce, modify, or create derivative works of the Service.
  • Sell, rent, or lease the Service.
  • Use the Service or Suggestions to develop a competing tool or to train models.
  • Access the Service in violation of any laws or third-party rights.

1.6 Beta Services.

From time to time, PLC Copilot may offer beta or early-access features. Beta Services are for evaluation purposes only and are provided "as-is" without warranties. We may discontinue Beta Services at any time.

1.7 Auto-Execution Features.

Some features may automatically execute code or PLC instructions. By using these features, you accept all risks, including potential hardware or software impacts, data loss, or safety issues. You are responsible for safeguards, testing, and monitoring.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By agreeing to these Terms, you represent that you meet this requirement and that your use complies with applicable laws.

3. Account Registration

To use certain features, you must create an account. You agree to provide accurate information and maintain your account credentials securely. You are responsible for all activity under your account and must notify us immediately using the contact form on the webapp.

4. Payment Terms

4.1 Paid Services.

Certain features may require payment. All fees are listed in USD and are non-refundable except where required by law.

4.2 Pricing Changes.

We may update pricing at any time with reasonable notice. Continued use after price changes constitutes acceptance.

4.3 Payment Processing.

We use third-party processors (e.g., Stripe) to handle payments. Use of the Service's payment features indicates acceptance of their terms.

4.4 Subscription Services.

Subscription plans may renew automatically unless canceled at least 24 hours before the next billing cycle. Cancel subscriptions via the account dashboard or by contacting us using the contact form on the webapp.

4.5 Add-Ons.

Optional add-on features are subject to separate fees and are considered part of the Service.

4.6 Delinquent Accounts.

We may suspend or terminate accounts with unpaid fees. Delinquent accounts may incur collection fees, and data associated with terminated accounts may be deleted.

5. Ownership and Licenses

5.1 Service Ownership.

PLC Copilot and its licensors retain all rights and intellectual property in the Service.

5.2 Feedback.

By providing feedback, you grant Forge IO, LLC the right to use it without restriction or compensation.

5.3 Content Ownership.

You retain ownership of Inputs. PLC Copilot assigns to you any rights in Suggestions generated for you.

5.4 Usage Data.

We may analyze usage data for service improvement in aggregated, anonymized form.

6. Third-Party Services

The Service may include third-party integrations and API calls to provide functionality, including but not limited to AI model services, payment processing, and analytics. Your use of these services is subject to their terms, and we are not responsible for them.

When you use the Service, your Inputs may be transmitted to third-party service providers through API calls to generate Suggestions and provide other features. We have no control over how these third-party services handle, process, store, or use your Inputs once they are transmitted. Each third-party service operates under its own privacy policies and terms of service, which govern their use of your data.

We work exclusively with US-based companies that adhere to industry-standard security practices and data protection measures. These service providers are selected based on their commitment to data security, compliance with applicable regulations, and established track records in their respective industries. However, you acknowledge and agree that PLC Copilot is not responsible for the actions, policies, or practices of these third-party services, including how they handle your Inputs or any data breaches that may occur on their systems.

7. Communications

We may send emails regarding the Service. You can opt out of promotional messages as described in each email.

8. Modifications to Terms

We may update these Terms periodically. Continued use constitutes acceptance of the updated Terms.

9. Termination

You may stop using the Service at any time. We may suspend or terminate your account or access for any reason, including violations of these Terms. Paid subscriptions may be refunded pro-rata if terminated by us for reasons other than violation.

10. Modifications to the Service

We may modify, suspend, or discontinue any feature at any time without liability.

11. Copyright Complaints

Report copyright infringement to us, using the contact form on the webapp, with required information per DMCA standards.

12. Privacy

Your use of the Service is subject to our Privacy Policy.

13. Indemnity

You agree to defend, indemnify, and hold harmless Forge IO, LLC and its affiliates against claims arising from your use of the Service or violation of these Terms.

14. Disclaimers

The Service is provided "as-is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the fullest extent allowed by law, Forge IO, LLC is not liable for indirect, incidental, special, or consequential damages. Our aggregate liability is limited to the greater of (a) the fees you paid in the six months prior to the event or (b) $100.

16. Dispute Resolution

Arbitration. Any disputes are resolved via binding arbitration under AAA rules. Class or representative actions are prohibited. You may opt out of arbitration within 30 days of account creation by contacting us using the contact form on the webapp.

17. Miscellaneous

  • Governing Law: Washington law governs these Terms.
  • Electronic Communications: By using the Service, you consent to electronic notices.
  • Contact: Forge IO, LLC, contact form provided in the webapp
  • No Support Obligation: We are not required to provide support.
  • Export Controls: You must comply with applicable trade and export laws.