Privacy Policy

1. Information We Collect

A. Information You Provide

• Account Information: Name, email, and login credentials when you create an account.
• Payment Information: Data required to process payments for paid features or subscriptions.
• Inputs and Feedback: Content you submit to the Service and any ratings, suggestions, or comments you provide.
• Communication Information: Messages or inquiries you send to us.

B. Information Collected Automatically

• Device and Browser Info: Type of device, operating system, browser, and IP address.
• Usage Data: Pages visited, links clicked, interaction history, errors, and other activity data.
• Cookies and Similar Technologies: For personalization, analytics, and functionality.
• Location Data: Approximate location based on IP for security and performance.

C. Information We Do Not Collect

• Sensitive personal data such as health, biometric, genetic, or religious information.
• Information from children under 18. Accounts flagged as underage will be deleted.

2. How We Use Your Information

• To provide, maintain, and improve the Service.
• To manage your account, process payments, and communicate updates.
• To prevent, detect, and address fraud, abuse, or security issues.
• To comply with legal obligations and enforce our Terms of Service.
• To conduct research and improve features (Inputs and Feedback are not used for model training without consent).
• To aggregate or anonymize data for analytics and service optimization.

3. How We Share Your Information

• Service Providers: Third-party vendors that help operate and improve the Service (hosting, payments, analytics, IT, support).
• Affiliates and Business Transactions: Data may be shared with affiliates or transferred in case of mergers, acquisitions, or reorganizations.
• Legal Compliance: To comply with legal obligations or enforce our rights.
• Third-Party Integrations: If you connect PLC Copilot with other services, your data may be shared with them under their own privacy terms.
• With Your Consent: Any other sharing is only done with your explicit permission.

4. Data Retention

We retain personal information only as long as necessary for service operation, legal compliance, dispute resolution, or business purposes. Temporary interactions may be stored briefly for monitoring or safety. Data that is no longer needed is deleted, anonymized, or de-identified.

5. Security

We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure. Users should exercise caution when sharing personal information.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, delete, or export your personal information.
• Restrict or object to processing.
• Withdraw consent where consent is the basis for processing.
• Lodge complaints with your local data protection authority.

PLC Copilot does not sell personal data or use it for targeted advertising.

To exercise your rights, contact us using the contact form provided in the webapp.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date. Continued use of the Service after changes indicates acceptance of the updated policy.